Emotional Intelligence in Turbulent Times:
Leader’s Role When Going Gets Tough

In today’s fast-paced and unpredictable world, organisations often face complex challenges that test their resilience. In these moments, strong leadership is critical—not just for finding solutions but also for maintaining team motivation and stability. From my experience in crisis management, one skill stands out as essential: emotional intelligence. Leaders must balance rational decision-making with understanding […]

Navigating Communication Crisis:
The Role of Transparency and Trust

A fractured rock symbolising a communication breakdown within the organisation

In our information-driven business environment, organisations must act efficiently and in a coordinated manner. Often, the challenge lies not in a lack of skills or resources, but in directing them effectively—specifically, through the exchange of information. Communication crises are inevitable for every organisation, testing its reputation and credibility. In these moments, transparency and trustworthiness are […]

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